Business Optimization Consulting

Your Ecommerce Business is Missing

Let IBOSS provide clarity, direction, and sustainable growth!

What is Business Optimization Consulting?

You probably pictured your ecommerce business as an easy and fun way to monetize your passion, not the overwhelming chaos you’re wrangling now. If you’re feeling swamped with business management drawbacks like supply chain disruptions, low customer satisfaction, or inefficient operational processes, stop putting out fires and let us help you create and implement strategies so your business can do more than just survive.

We are ready to partner with you as both guide and support. Together, we’ll simplify goals, streamline processes, and enhance collaboration to drive sustainable growth. This four month process will be a journey where you’re never alone. With regular strategy sessions and consistent communication, our team will empower you to recognize and make improvements in your business that will elevate you to greater heights.

3 things your business plan must have

By focusing our optimization on what we call “The 5 Pillars”—Purpose, Product, Processes, People, and Performance—you’ll come away with a clear understanding of what your business truly needs to succeed.

Click here to learn more about the 5 Pillars.


Before Strategic [Mapping] Consulting, I didn't have a plan. I was doing the work every day, but I didn't see the big picture. And, I hadn't thought about my mission or vision before - what an eye-opener…  I built a plan, which is a huge success because I was able to implement tasks and milestones into my calendar to make sure I hit my goals.

Amber M.

You Need an Amber, LLC

Your Business

  • Operational Chaos
    You’re constantly fighting fires and making reactive decisions. You lack streamlined procedures so time is wasted problem solving.
  • No Growth Strategy
    You’re stuck where you are with no plans or options for growth. With no product innovation or enhancements, you’re feeling behind the curve...
  • Dissatisfied Customers
    You have challenges in delivering a seamless customer experience, which is leading to negative reviews, and decreasing customer loyalty.
  • Disengaged Team
    You lack genuine collaboration, skill development and effective communication strategies among your employees.
  • Neglected Data
    You make decisions based on inaccurate insights or no statistical reasoning at all, resulting in missed growth opportunities.
  • Burned out CEO
    You feel alone and overwhelmed, needing someone with more expertise to nurture and direct you.

Your Business After
IBOSS Consulting...

  • Streamlined Operations
    Things run smoothly and your strategic procedures allow you to proactively prevent problems. Productivity is high!
  • Abundant Growth Opportunities
    Your strategy makes it easy to take action when opportunities come along. Well timed product development helps you gain a competitive edge.
  • Enhanced Customer Experience
    You have high customer loyalty and a positive brand reputation because your customer experience is flawless.
  • Cohesive Team
    You have a motivated, functional team that is better equipped to effectively communicate with each other and your customers.
  • Informed Decision-Making
    You understand your key performance indicators (KPIs) and leverage the power of data to gain valuable information and insights on the overall health of your ecommerce business.
  • Empowered Leader
    You feel confident you can guide your business through any challenges because you have a well thought out plan that will take your business to new heights.

Lenica is Here to Help

Hi, I’m Lenica. I know that owning and scaling a business isn’t easy. But you don’t have to figure it out on your own. I’ve spent the last 15+ years perfecting skills in strategic planning, operations management, and process optimization.

You can feel confident that our team is motivated to help you become the best business owner you can. Your business matters to us. We come into every partnership with a strong desire to see you succeed. Don’t hesitate to ask us any questions, big or small.

Click here to learn more about me and my team.


Your Consulting Package Includes...

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    A 4-month Partnership

    We're here for you the whole way via virtual collaboration

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    Your customized strategic Roadmap

    Featuring easy-to-follow steps and clearly prioritized projects

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    Accountability and Support

    Every action item you accomplish is worth celebrating

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    A 90-day Action Solutions plan

    To help you take action right away

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    1-hour Follow-up call

    To iron out any wrinkles and answer any questions post-partnership

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    Accountability and 30-days of Slack messaging access to your strategy team

    For support during implementation

A $9800 value

Only $5000

Pay in full or 4 monthly payments of $1,250/month

Monique's Juicy ?? Content Day

What to Expect...

Month 1:

  • 2 - 3 Strategic Roadmap VIP Sessions where we address “The 5 Pillars” —Purpose, Product, Processes, People, Performance. 
  • Assess current business operations and project management operations
  • Outline business challenges, needs and goals +recommendations for improvement

Months 2 – 4: 

  • Bi-weekly sessions to expand on the following Key Strategic Objectives—Operational Efficiencies, Product & Service Creation and/or Refinement, Client Experience, Team Development, Key Performance Indicators (KPIs)
  • ‘Off-week’ Check-ins via Slack on non-session weeks

 Note: all sessions will be conducted virtually.

How to Get Started

Step 1: Fill out our application form with the details about your company.

Step 2: Schedule an introduction call where we’ll discuss your specific needs and explore how our team can support you.

Step 3: If it’s a good fit, you’ll get an email about how to move forward.