About Lenica

Meet Lenica Stephen
(Founder & CEOProfessionalExperiencedDedicated)

The Professional

Lenica Stephen is a dedicated business owner who believes in the importance of having a solid support system in both business and personal life. She has an enthusiasm for leveraging her skills, experience and natural talents to help elevate business owners, who are passionate about what they do and the clientele they serve, leverage their time and energy to focus on growing the bottom-line for their businesses.

Over the years, she’s noticed business owners experience “Entrepreneurial Overwhelm” to the point where they get too caught up working IN their business instead of focusing on working ON and growing their business. Some of these business owners eventually succumbed to a lack of organization and direction which many times lead to missed business opportunities and more importantly, missed or lost revenue. She’s even witnessed some business owners forced to close their businesses as a result of not having the appropriate systems, structures and people in place.

This was one of the major reasons she founded Interactive Business Optimization Services (IBOSS)Inc.

Lenica is an accredited Project Management Professional, Change Management Practitioner, Certified OBM® (Online Business Manager) and Certified Director of Operations (DOO) with over 15 years of experience in the corporate world in the areas such as Project Management, Change Management, Business Process Re-Engineering and Simplification, Workshop Facilitation, Account Management, Team Leadership and Client Services. Her career in the corporate arena was accelerated based on the blend of her experience as well as the ability to transform vision into meaningful action. 

She’s an extremely strong professional who is vision-driven, intelligent, intuitive, and extremely tenacious. Lenica is always dedicated to working with you to optimize your business and providing the highest quality service.

“I define a leader as anyone who takes responsibility for finding the potential in people and processes, and who has the courage to develop that potential” BRENE BROWN

The person

Lenica is a native of Trinidad and Tobago and migrated to Canada as a teenager with her family. 

During her formative years in the beautiful twin island, she grew up in a government housing complex in the city capital of Port of Spain. She grew up witnessing a lot of negativity in the forms of despair and hopelessness. While it certainly was not the worst of the worst, there were people in her environment who did not necessarily see themselves or their loved ones getting out of their current situation and could not imagine anything better for themselves like a better life or place to live –they couldn’t even think about the possibility of visualizing their dreams!

At the same time, though Lenica was and always continued to be surrounded by love, encouragement and well-meaning family and loved ones, who always made her feel that she could work towards achieving her dreams despite the living situation/environment at that time.

At 7 years old, Lenica attended her first ballet class and that class lead to many years of dance, which to this day is one of her greatest passions –a passion for dance, particularly Ballet. Many years dancing yet, every time she stepped into the studio or on a stage, she felt invincible and could conquer any challenge that stood before her. 

Lenica’s passion for ballet and the lessons she’s learnt from dance extends into both her personal and professional life as she always leads with Precision and Grace!

Her Life Purpose is to provide an environment of support and empowerment that will lead everyone to outrageous levels of success in all aspects of life. She has a deep-seated passion to empower individuals, particularly in lower income communities much like the one she grew up in, by helping them realize they are much greater than their current situation and to inspire them to uncover their purpose and passions and to use their gifts to serve others, make the world a better place and Pay It Forward. 

Lenica is a Best-Selling Co-author in the book “Healing the Little Woman Inside –Stories of Rebirth & Renewal”. For Lenica, this was a passion project that is a beginning step to sharing more of her story with the world and her beliefs and values that have carried her through to the woman that she is today. To read more about Lenica’s reflection of her journey to the person she is today, feel free to order  “Healing the Little Woman Inside –Stories of Rebirth & Renewal” available on Amazon.

Lenica is a Visionary by Nature and an Implementer by Experience!

Get started with Lenica & IBOSS Inc. in working together to maximize your business efficiencies.

Message from Founder


I am immensely grateful and excited that you are visiting us. My hope is that we can interact and work together to support and guide you and your business to the full extent that will lead you to fully express your purpose and use your gifts and expertise to greatly impact those you serve.
I wake up every morning to be of service and support to others and ensure I help to lead my clients and team get steps closer to their vision and their goals, because I believe that life and time is precious and is not to be wasted on things that are not your divine talents and purpose.

Interactive Business Optimization Services (IBOSS) Inc. was started based on my personal experience of witnessing business owners I knew struggle to build, scale and, many times, simply strive to keep their businesses afloat. Often times because they did not have the proper guidance, planning, support and leadership (yes, even business owners need to be led at times) for their business and more importantly, their vision to grow. I know I have within me an almost innate sense of how to strategically organize, support and structure business operations so that business owners gain the time and mental freedom back into their days to effectively work on the parts of their business that only they are able to and choose to.

It is my supreme desire and, I believe, purpose to be able to serve others with the gifts and talents God has bestowed upon me to elevate them to heights of success, contentment, and peace of mind that can only be attained when people work together using what God gave them to help each other and their communities, whether local or global.

Subconsciously, I feel like I’ve been working on bringing this company and my vision to life ever since I was a little girl – since learning what the word ‘Entrepreneur’ meant at the young age of 9 years old. The word, its meaning and everything that came with it “clicked” …even at that age! I knew right then and there that’s what I wanted to become when I grew up. Fast forward years later and here it is! 

Honestly, this endeavour seemed so overwhelming at times I almost abandoned the idea. However, my faith in God exceeded all fears and doubt along the way. 

Along with my personal conviction that everyone is born with a purpose to fulfill and we are all meant for more, I believe that one of my main life’s mission is to end generational poverty and entrepreneurial overwhelm.

I want everyone to feel and know that this is possible! Possible to be excited about your life, your business or career, your future…regain that child-like wonder and optimism that we had at one time or another.

Life is about impact and serving others. When I reflect on my life, I always want to be able to confidently say, feel, and know that I have fulfilled or in the process of fulfilling my purpose, and am using all of the gifts God has bestowed upon me to help others with their journey and purpose, whether personal or business, and shine a spotlight on the brilliance I know is within all of us.

I will leave you with this final piece…I walk and approach life like this – Everyone I meet is a representation of God on Earth. I will always continue to strive to be someone who treats everyone I meet as if they are the most important person in the world, because you were created to fulfill a purpose and I am grateful for any part I get to play in helping you achieve that. 

The world needs more love, support for others and sense of community and empowerment. I, personally, and all of us at IBOSS Inc. are dedicated to this endeavor. With a full heart, I humbly thank you so much for taking the time to visit. I’m happy we’re now connected and am looking forward to our journey ahead.